Conditions of Use
Freight rates for individual Hampers range from $12-$20 depending on the weight of the hamper and the delivery address. Bulk orders can be offered a discounted freight cost or overall cost, please feel free to contact HWB for a quote.
Terms & Conditions
- Bulk Orders – By submitting the Bulk Order Form you mark your acceptance that this is a confirmed order rather than a quote request. Your goods will be dispatched and you will be invoiced for payment. If your invoice is outstanding when the goods are delivered, you are legally required to pay for the goods in full or return them at your own cost in the same condition as they were received.
- Gift Hampers (including alcohol) may only be purchased & delivered to persons over the age of 18 years
- Cancellations or alterations to orders must be made at least 48 hours prior to despatch (during the busy Christmas period, this timeframe may be extended due to high production volumes). If a request to cancel an order is made after despatch we will ask our couriers to return the item but this may not be possible. If the item is successfully returned to us this will incur a $14.95 return fee.
- If any incorrect delivery addresses are supplied this will incur a redirection fee.
- If items are delivered to a Post Office or similar and are not collected in the required timeframe resulting in them being returned to us, the price of the hamper minus the return shipping will be refunded.
- Our merchandise is ordered in advance and we make every effort to have stock available of all items, however, in certain circumstances, an ingredient or item may not be available. If we are unable to supply an item, we will replace the product with an alternative of equal or greater value without notifying the customer.
- Deliveries are made by courier during normal business hours, Monday to Friday. Deliveries are unavailable on weekends or public holidays. Deliveries will, under normal circumstances, be delivered on the date quoted. Occasionally deliveries may be delayed or advanced by circumstances beyond our control. Please contact us for further information.
- Please note it is the responsibility of the customer to inform Hampers With Bite if a gift has not been delivered; couriers may advise us of any delays but this is at their discretion and is therefore not a guarantee. When informed of any late or non-deliveries we will investiage immediately and resolve the issue as fast as possible.
- HWB are proud of the presentation and content of our Hampers. Deliveries are made by a third party courier, therefore, HWB can only take responsibility for items until they leave our premises. If anything is damaged please provide photos.
- HWB are able to offer tracking numbers and assistance with any delivery matter.
Discounts & Coupon Codes
- If discounts are not applied to the order before the checkout process is completed then the discount cannot be applied retrospectively. Minimum order values may apply.
- Cannot be used in conjunction with any other offer.
- Not applicable to bulk, amended (custom) or discounted hampers.
- The discount amount applies to order as a whole. Can only be used once per customer.
Valentine's Day Early Bird offer
- Orders must be placed by Friday February 7th 2020. (Order placed outside these days or orders without the free gift on confirmation email will not receive the gift). You must use the code LOVE in your cart to redeem. Free gift is 1x Cacao Boutique Dark Chocolate Roasted Peanuts. It is ONE free gift per transaction. Cannot be used in conjunction with any other offer or discount. WHILE STOCKS LAST. The free gift is only applied to specific valentines day hampers found on this page: https://www.hamperswithbite.com.au/valentines-day-hampers. Please note the free gift contains peanuts.
Hampers with Bite are Australia's Christmas Hamper specialist. We have been the number one hamper company for 15 years in a row!
Hampers at Christmas time are a cost-effective way to reward Staff and Clients.